Commercial Insurance
What is Commercial Insurance?
Commercial Insurance is a high-capacity protection suite designed specifically for large-scale
operations, retail chains, office complexes, and multi-location commercial properties. While standard
business insurance serves SMEs, Commercial Insurance addresses the complex risks and high valuations
associated with institutional-grade assets and large public-facing spaces.
From safeguarding the glass facades of a shopping mall to managing the massive liabilities of a
corporate park, DigiAssure provides tailored commercial solutions that integrate property protection
with advanced liability management. Our plans are engineered to meet the stringent requirements of
lenders, landlords, and regulatory bodies, ensuring that your commercial interests are fortified against
fire, natural perils, and legal challenges. With our specialized risk-assessment team, we help you
identify hidden vulnerabilities in your operations and build a resilient insurance framework that scales
with your growth.
Protection for High-Value Assets
1. Multi-Location Coverage
Seamlessly protect your entire retail chain or multiple office branches under a single master policy with centralized management and consistent benefits.
2. Advanced Liability Protection
Covers high-value public liability claims arising from accidents in malls, cinemas, or office complexes, protecting your balance sheet from large legal settlements.
3. Logistics & Transit Cover
Comprehensive protection for high-value merchandise while in transit across national or international supply chains, ensuring your inventory is always secure.
4. Income Stability
Provides a robust safety net to cover lost rental income or business profits if a commercial property becomes unusable due to a covered incident.
Key Features for Commercial Entities
Structural Integrity
Protection for high-rise buildings, including specialized facades, elevators, and critical infrastructure against natural and man-made perils.
Retail & Stock Cover
Tailored protection for high-density retail spaces, covering shop-fittings, signage, and peak-season inventory levels.
CGL Coverage
Commercial General Liability (CGL) protects against diverse risks including bodily injury, property damage, and personal advertising injury.
Fidelity Guarantee
Protects the commercial entity from financial losses resulting from dishonest acts or fraud committed by employees handling cash or inventory.
Plate Glass Insurance
Specialized cover for large glass storefronts, skylights, and internal partitions against accidental breakage—a must for modern commercial spaces.
Umbrella Liability
Provides an extra layer of protection that kicks in when the limits of your primary liability policies are exhausted during a major claim.
Commercial vs SME Insurance
Understand why high-scale operations require specialized commercial solutions.
| Feature | Commercial Insurance | Standard SME Insurance |
|---|---|---|
| Asset Valuation | High-Value (Institutional Scale) | Moderate (Small Business Scale) |
| Liability Limits | High / Unlimited Options | Restricted Standard Limits |
| Risk Assessment | Mandatory Expert Surveys | Self-declaration based |
| Glass & Signage | Specialized Core Cover | Basic Extension |
| Fidelity Guarantee | Standard Requirement | Optional Rider |
| Public Liability | CGL (Broad Spectrum) | Public Liability (Premises Only) |
| Transit Cover | Large-scale Marine/Cargo | Limited Inland Transit |
Coverage Framework
A detailed look at the protection boundaries for your commercial assets.
What is Covered
Core protections for commercial entities:
- Fire, Earthquake & Flood damage
- Accidental breakage of Plate Glass
- Public Liability within premises
- Neon Signs & Advertising boards
- Burglary of Stocks & Inventory
- Loss of Rent / Rental income
Policy Exclusions
Standard exclusions for commercial plans:
- Intentional damage or gross negligence
- War, Invasion & Act of Foreign Enemy
- Radioactive / Nuclear contamination
- Inventory shortage during audit
- Damage due to poor maintenance
- Consequential loss (unless added)
Valuable Add-Ons
Customized extensions for complex commercial risks.
Terrorism Cover
Critical for high-profile commercial properties, this covers both structural damage and business interruption resulting from acts of terrorism.
Fidelity Guarantee
Protects against direct financial loss caused by the dishonest acts of employees, including misappropriation of funds or theft of inventory.
Escalation Clause
Automatically increases the sum insured of your commercial assets by a fixed percentage throughout the year to account for inflation in property values.
Business Interruption
Covers the loss of profits and fixed costs (like rent and salaries) if your commercial space is temporarily closed due to a covered peril.
Factors Affecting Your Premium
How we determine the best value for your commercial risk.
1. Property Type & Footfall
Malls and high-density retail spaces face higher liability risks and premiums compared to private office complexes.
2. Safety & Suppression Systems
Institutional-grade fire hydrants, automatic sprinklers, and 24/7 security monitoring can earn significant premium discounts.
3. Geographic Location
Properties in prime commercial hubs or those exposed to higher environmental risks (flood/earthquake) are priced accordingly.
4. Tenant Mix
The nature of businesses operating in a commercial building (e.g., restaurants vs. offices) impacts the overall risk profile of the property.
5. Construction Standard
Modern RCC structures with high fire-resistance ratings are significantly cheaper to insure than older commercial buildings.
Documents Required
A streamlined list for large-scale commercial onboarding.
Property Documents
- Ownership Deed or Registered Lease Agreement
- Approved Building Plan and Fire NOC
- Recent Property Valuation Report
- Fixed Asset Register (for machinery/fittings)
Legal & Registration
- Trade License and GST Certificate
- Company PAN Card copy
- Certificate of Incorporation
- Authorised Signatory Details
Security & Audit
- Latest Fire Safety Audit Report
- Security Agency Contract (if any)
- Maintenance records for elevators/generators
Financial Evidence
- Latest Audited Balance Sheet
- Profit & Loss account statement
- Rent Roll (for commercial property owners)
Commercial Claim Process
Dedicated support for high-value loss management.
Immediate Intimation
Notify our 24/7 commercial claims desk immediately. For fire or burglary, notify the local police and fire brigade.
Emergency Response
Take steps to isolate the damage and prevent further loss. We can deploy emergency contractors for stabilization.
Expert Survey
A senior licensed surveyor will visit the site within 24 hours to assess the extent of damage and investigate the cause.
Salvage Management
Coordinate with the surveyor for the disposal or protection of damaged inventory and equipment to minimize the loss.
Forensic Audit
For high-value claims, we may appoint forensic experts to verify the financial records and inventory statements.
Document Review
Submit all repair estimates, original purchase bills, and the final FIR/Fire reports for verification.
Interim Payment
For large-scale claims, we can release an interim payment to help you start reconstruction before the final settlement.
Final Settlement
The final assessed amount is credited to your bank account to restore your commercial asset to its full capacity.
Frequently Asked Questions
Common questions about commercial property and liability answered.
Does the policy cover my storefront signage and glass?
Yes, commercial insurance typically includes specialized cover for plate glass, neon signs, and advertising boards against accidental breakage and damage.
What is Commercial General Liability (CGL)?
CGL is a broad policy that protects your business from various liability claims, including bodily injury to visitors, damage to third-party property, and even personal advertising injury (like defamation).
Are multiple locations covered under one policy?
Yes, we can issue a 'Master Policy' that covers all your branches or retail outlets across the country, ensuring consistent coverage limits and simplified renewal management.
Does it cover theft by my own employees?
Standard burglary insurance excludes theft by employees. To protect against this, you must add 'Fidelity Guarantee' cover to your commercial insurance package.
How are my stocks valued during a claim?
Stocks are usually valued at their cost price. For retail businesses, we can offer 'Peak Season' extensions that automatically increase your stock sum insured during periods of high inventory levels.
What if my commercial property is rented out?
As an owner, you should insure the structure and your liability as a landlord. We also recommend adding 'Loss of Rent' cover, which compensates you for the rental income lost if the building becomes uninhabitable due to a fire or flood.